Question 1

How quickly can you buy my property?

Accepted Answer

We can complete in as little as 7 days from offer acceptance, though most sales complete within 2–4 weeks depending on legal and survey requirements. If you have a specific date in mind, tell us and we'll do our best to work to it.

Question 2

Will I have to pay any fees?

Accepted Answer

No. SoldSimple charges nothing to sellers. We cover legal costs, survey fees, and all other costs involved in the purchase. The cash offer we make is the amount you receive — nothing is deducted.

Question 3

How do you work out what to offer?

Accepted Answer

We base our offer on current market conditions, comparable sales in your area, the property's condition, and any factors specific to your situation (tenants, structural issues, etc.). We aim to make offers that are fair and that we can explain clearly. You're always welcome to ask us how we've arrived at a figure.

Question 4

Do I have to accept the offer?

Accepted Answer

No. Our offer is completely free and non-binding. You're under no obligation to accept at any stage — including after you've received the offer, and including after you've said you'd like to proceed. You can change your mind right up to exchange of contracts.

Question 5

What types of property do you buy?

Accepted Answer

We buy all residential properties in Merseyside — houses, flats, bungalows, and maisonettes in any condition. This includes properties that need significant renovation, have structural issues, or have been empty for some time.

Question 6

Will you buy my property if it has tenants?

Accepted Answer

Yes. We regularly purchase tenanted properties and can work around existing tenancy agreements. Speak to us about your specific situation and we'll tell you exactly what's involved.

Question 7

What happens after I submit my details?

Accepted Answer

One of our team will call you within 24 hours with an initial cash offer. If you're happy to proceed, we instruct a surveyor and solicitors — all at our cost — and agree a completion date with you. You'll have a named contact throughout.

Question 8

Is there a risk the sale will fall through?

Accepted Answer

The main reasons property sales fall through in the traditional market — a buyer's mortgage being refused, chains collapsing, buyers getting cold feet — don't apply to us. We buy with our own funds. The only circumstances in which we'd pull out are if the survey revealed something material that wasn't disclosed, or if legal issues came to light during conveyancing. These situations are uncommon.

Question 9

Will you buy properties outside Merseyside?

Accepted Answer

We focus on Merseyside — Liverpool, the Wirral, Knowsley, Sefton, and St Helens. We occasionally consider properties in the wider North West depending on the situation. If you're outside these areas, get in touch and we'll let you know whether we can help.

Question 10

Is SoldSimple a legitimate company?

Accepted Answer

Yes. SoldSimple Ltd is registered in England and Wales. All transactions are handled by regulated, independent solicitors. We're not a lead generation service — we're the actual buyer.

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