Our Guarantees to You
We know that "trust us" isn't good enough when you're making one of the biggest financial decisions of your life. So here are our specific commitments — in plain English.
Guarantee 1 — Offer within 24 hours
We'll have a cash offer with you within 24 hours of receiving your enquiry. If for any reason we can't assess your property in time (unusual situations can occasionally need more research), we'll tell you that upfront rather than leaving you waiting.
Guarantee 2 — No fees, ever
You will never pay a penny to SoldSimple. Not for the valuation, not for the legal work, not for the survey. We cover every cost involved in the purchase. The offer figure we give you is the amount you receive.
Guarantee 3 — No obligation to accept
Receiving an offer from us commits you to nothing. You can take our offer, think it over, get other quotes, or simply decide not to sell. We won't chase you, pressure you, or add you to a marketing list if you choose not to proceed.
Guarantee 4 — We won't renegotiate without good reason
Our offer is our offer. We don't use a high initial figure to win your business and then chip away at it during the process. If we need to revise an offer — which is rare — it will only be because of something material we weren't aware of when we made it, and we'll explain exactly why.
Guarantee 5 — You choose the completion date
Once you've accepted an offer, we work to your timeline. Need to move in three weeks? We'll aim for that. Need two months to sort your next move? That's fine too. We fit around you, not the other way around.
Guarantee 6 — Regulated solicitors throughout
Every sale is handled by regulated, independent solicitors — not in-house staff. You'll have a named solicitor looking after your interests throughout the process.
Ready to hold us to these commitments?
Get your free, no-obligation cash offer and see exactly what we can do for your property.